{"id":214,"date":"2023-10-13T13:47:48","date_gmt":"2023-10-13T11:47:48","guid":{"rendered":"https:\/\/www.covermanager.com\/en\/?post_type=soluciones&p=214"},"modified":"2026-04-15T13:37:59","modified_gmt":"2026-04-15T11:37:59","slug":"crm-analytics","status":"publish","type":"soluciones","link":"https:\/\/www.covermanager.com\/en\/solutions\/crm-analytics\/","title":{"rendered":"Customer Database"},"content":{"rendered":"\n
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CRM and Analytics with CoverManager<\/strong><\/h1>\n\n\n\n

With CoverManager, get to know your customers better, communicate with them, and create personalized experiences that build loyalty and keep them coming back to your venue.<\/p>\n\n\n\n

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Request your demo<\/strong><\/a><\/div>\n<\/div>\n\n<\/div>\n <\/div>\n
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\n 260M<\/span>\n

Clients<\/strong>
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\n 870M<\/span>\n

Automated<\/b><\/p>\n

emails<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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\n 330M<\/span>\n

SMS<\/strong>
\nsent<\/p>\n<\/div>\n <\/div>\n <\/div>\n

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\n +100<\/span>\n

Report Types<\/b><\/p>\n

available<\/p>\n<\/div>\n <\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n\n\n

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\n Benefits<\/span>\n

How does CoverManager help our clients?<\/h2>\n
Request your demo<\/a><\/div> <\/div>\n
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Create your own customer database<\/h4>\n

Create personalized customer profiles with key data on their visits and spending.<\/p>\n <\/div>\n

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Turn one-timers into regulars<\/h4>\n

Foster loyalty in new customers and turn them into regular visitors.<\/p>\n <\/div>\n

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Contact them<\/h4>\n

Connect with your customers through automated and scheduled messages.<\/p>\n <\/div>\n

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Create profitable experiences<\/h4>\n

Use information to personalize your customers’ experiences and maximize spending.<\/p>\n <\/div>\n <\/div>\n

Request your demo<\/a><\/div> <\/div>\n<\/div>\n\n<\/section>\n\n\n\n\n
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Take experience and relationship management to the next level<\/h5>\n

CoverManager Features<\/h2>\n <\/div>\n \n
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Identify your visitors by name<\/strong><\/p>\n\n\n\n

Build your own customer database and collect key information on their visits, spending, preferences, and contact details in accessible customer profiles for your entire team.<\/p>\n\n<\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n\n\n\n

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Know every detail about your customers<\/strong><\/p>\n\n\n\n

Set up a tagging system for your team to save information about your customers each time they visit, with the goal of personalizing their experiences for future reservations.<\/p>\n\n<\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n\n\n\n

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Ask your customers to rate each visit<\/strong><\/p>\n\n\n\n

Create a rating survey that is sent to your customers after their reservation, event, or order, to gather their feedback with a personalized scoring system.<\/p>\n\n<\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n\n\n\n

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Send automatic or scheduled emails and SMS<\/strong><\/p>\n\n\n\n

Automate communications when managing reservations, tickets, or orders with real-time notifications or messages manually sent by your team.<\/p>\n\n<\/div>\n <\/div>\n <\/div>\n<\/div>\n\n\n\n\n\n

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Create strategies to retain customers<\/strong><\/p>\n\n\n\n

Use your database information to create SMS or email marketing campaigns and launch personalized offers or announce new features to your loyal customers.<\/p>\n\n<\/div>\n <\/div>\n <\/div>\n<\/div>\n\n<\/div>\n<\/div>\n\n\n\n\n\n\n

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+17,000 partners already trust us<\/h5>\n <\/div>\n <\/div>\n
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\n We help you sell more with data and analytics<\/h2>\n
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Reservation Sources<\/h3>\n

Know where your reservations are coming from to strengthen your main channels and boost the ones with fewer entries.<\/p>\n <\/div>\n

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Reports on reservations, customers, and groups<\/h3>\n

Access numerous reports with dates and data from individual restaurants or entire groups to create business strategies.<\/p>\n <\/div>\n

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Customer Behaviors<\/h3>\n

View graphical dashboards to make decisions based on your customers’ booking, consumption, and demand habits.<\/p>\n <\/div>\n

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Benchmarking<\/h3>\n

Analyze your restaurant’s performance with our tool that compares data graphically over periods you choose.<\/p>\n <\/div>\n

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Take your reservation management to the next level<\/strong><\/h2>\n\n\n\n

CoverManager connects all your CRM and Analytics tools to optimize global reservation management and boost your business profitability.<\/p>\n\n\n\n

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Revolutionize your reservation management<\/a><\/div>\n\n\n\n
Request your demo<\/strong><\/a><\/div>\n<\/div>\n\n<\/div>\n <\/div>\n
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3 compelling reasons<\/h5>\n

Why choose Cover?<\/h2>\n <\/div>\n
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Control your business in real time from any device<\/h4>\n <\/div>\n \"\" <\/div>\n
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Manage reservations, events, and payments on a single platform<\/h4>\n <\/div>\n \"\" <\/div>\n
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Loyalize your customers without sharing their data with your competitors<\/h4>\n <\/div>\n \"\" <\/div>\n <\/div>\n
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