Ola Martin Berasategui
Calle Ribera 13, 48005
+34 944 65 20 66




CANCELLATION POLICY

- Once the reservation is made through the web engine, you will receive an email confirming its validity along with all the corresponding information. If you do not receive the reservation confirmation or if any information on the confirmation is incorrect, please contact the restaurant.
- If you wish to modify the reservation date or the number of diners, your request will be answered as long as it is made at least in advance, and if there are places available. You can carry out the procedure by calling the restaurant's telephone number.
- Some services require a credit card to secure the reservation. No charge will be made at the time of booking.
- If you have requested a credit card guarantee, you can cancel or modify the reservation depending on availability at no cost up to 24 hours before the time of service. In the event that the guests do not show up, there is no notice on their part or they do not cancel with a minimum of 24 hours to the provision of the service, the restaurant may charge €40 per guest on the credit card provided.
- Authorizes the restaurant to send instructions to the issuer of your card so that charges are made to it if the above circumstances occur.
- In the case in which a guarantee card has been requested at the time of making the reservation, you will receive an email and an SMS where you must reconfirm or cancel the reservation in the links enabled for this purpose. Only once your reservation is reconfirmed, will your reservation be guaranteed.
- In the event that a guarantee credit card has not been requested at the time of making the reservation, a delay tolerance margin of 15 min will be established. For greater delays, reconfirmation of the reservation is requested.

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LEGAL WARNING

In compliance with REGULATION (EU) 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL of April 27, 2016 on the protection of natural persons with regard to the processing of personal data and the free movement of these data and for which Directive 95/46 / EC (General Data Protection Regulation) is repealed, we inform you that in order to manage your reservation and send you commercial information about products and services, it is required that you provide us with certain personal data, and that these will be object of treatment and incorporated into the restaurant database. The marking of the corresponding Check-Boxes of the booking engine constitutes the express consent to the processing of personal data. In order to safeguard the security of your personal data, the technical and organizational security measures required in the General Data Protection Regulation 2016/679 of April 27, 2016 will be applied. The data that we request is adequate, relevant and strictly necessary for the purpose for which they are collected: manage your reservation and send you commercial information about your products and services. Likewise, it certifies us that all the information you provide us is true, truthful and relevant for the purpose for which we request them. At any time you may exercise your rights of access, rectification, cancellation, opposition, portability and forgetfulness provided by law according to the legally established procedure, by means of a signed document accompanied by a photocopy of the DNI addressed to the restaurant address, or by email to The e-mail address of the restaurant. We consider that if you do not cancel your personal data expressly from our database, you continue to be interested in continuing to incorporate them until the restaurant considers it.