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AI Solutions

Run the restaurant. Let AI run the rest.

CoverManager's AI covers the calls, the reviews, the guest data and the marketing busywork, so your team spends its time on the floor, not on repetitive tasks.
Trusted by 36,000+ restaurants in 20 countries

How it works

From ringing phone
to seated guest, automatically.

Never miss a reservation, on any channel, at any hour

AI Concierge answers every guest, on the phone or on WhatsApp, whether your restaurant is full, closed, or it's the middle of the night. It takes the reservation, confirms it, modifies it, or cancels it, so no booking ever slips through because no one was there to pick up.

Reply, without starting from scratch

Every guest review gets a personalised, on-brand draft the moment it lands. Publish it in one click, or edit it first, the choice stays yours.

Remember, without the paperwork

Automatic tagged on your guests before your team even opens the booking: Allergies, VIP status, special occasions …

Stay in touch, without lifting a finger

Birthdays, win-backs, re-engagement after a cancellation: CoverManager triggers the right email at the right moment for every guest, automatically. Set it once, and every relationship keeps building itself.

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AI Restaurant

Every guest touchpoint, fully covered.

AI Concierge

One assistant, every channel your guests use to reach you: phone today, WhatsApp next. Same guest data, same booking flow, zero double entry.

Automatic reply to reviews

Every review answered, in your voice, without anyone opening a blank reply box.

AI tag assistant

  • // check-white Reads booking notes automatically
  • Flags allergies and preferences
  • No manual data entry

Marketing automations

  • // check Birthday wishes, sent automatically
  • Win-back emails after a quiet guest
  • Re-engagement after a cancellation

Always on

  • // check-white Handles peak service and after hours
  • Available across every location
  • Frees your team for the floor

Estimate the revenue generated thanks to AI Concierge

Discover the additional income CoverManager can bring for you by capturing every call, 24/7.

Less disruptions.
Happier guests.
More revenue.

Do you want to learn more about AI Concierge?
How many calls do you receive per day?
including missed ones
0
100
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Additional Reservations secured
+
5
/month
+
€725
/month
recovered from missed bookings
+
4
 hours
of staff time saved per month
100%
availability
for your customers
during service

Frequently asked questions.

Practical insights on bookings, guest data and growth from the people who live hospitality.

CoverManager reads the tone and substance of every incoming review, then drafts a reply that fits the situation and sounds like your restaurant wrote it. Keep a hand on the wheel by checking each draft before it goes out, or let it run on its own and get that time back for the floor.

Yes. Whether a guest calls or messages on WhatsApp, AI Concierge replies in the language they used to reach out. That means one consistent, natural experience for every guest, whatever they speak and whatever channel they pick.

Think of AI Tag Assistant as a CRM that never sleeps. It goes through booking notes and guest feedback and pulls out what matters: allergies and dietary needs, special occasions like birthdays or anniversaries, seating preferences, and VIP status. Your team walks into service already knowing who's coming and what they need, no spreadsheet required.

Marketing Automation watches for the moments that matter, a birthday coming up, a guest who hasn't booked in a while, a cancellation that deserves a follow-up, and sends the right email automatically when they happen. No campaign calendar to manage, no guest relationship left to chance.

No setup required. Everything runs natively inside CoverManager, so most of these features switch on straight from your dashboard. A few clicks and your restaurant is already working smarter.